Experiencing a house fire can be devastating. Between structural, smoke and soot damage, plus losing cherished family items – it can seem impossible to recover. At ServiceMaster Restoration Services, we use our 20+ years restoration experience to get your family back on its feet as quickly as possible.
Because most items become non-salvageable in a matter of days, it’s important to call a professional right away when fire damage occurs. Our cleaning methods and specialized equipment are the best in the business. We’ll even work with your insurance company directly so you have one less thing to worry about. During this time, you need an efficient, caring professional cleaning team on your side. That’s why we provide immediate 24/7 response for all fire and smoke damage emergencies!
What causes residential fires?
Fires can be caused by anything from lightning strikes and unattended candles, to electrical shorts, even arson. There are various types of fires, including natural (forest fires), protein (kitchen grease) and complex (electrical short). Each generates smoke and odors, which travel from floor to floor, seeping into cavities of the structure. Because fire, smoke and heat affect different materials in different ways, the restoration process can vary from house to house. At ServiceMaster Restoration Services, our professionals consider every aspect of your situation to avoid further damage and ensure your property and home are returned to normal as soon as possible.
Fire Remediation Process:
- We offer 24/7 emergency services and will begin mitigation services within 2 to 4 hours of the initial call.
- Assess secondary damage caused during extinction of fire to evaluate need of water mitigation services
- Assess the damage to ensure proper cleaning procedures
- Assess the extent of contents damage, what can be restored and what cannot be salvaged
- Emergency pre-cleanup
- Emergency board up to secure the premises and structural stabilization (if applicable)
- Environmentally friendly methods for cleaning soot and other residue from fire damage
- Smoke odor removal, sanitation and air purification
- Removal and securing of damaged household goods, personal possessions and other contents for cleaning and restoration
- Provide documentation of manifested items, both salvageable and non-salvageable
- Disinfect and sanitize to prevent mold and mildew
What to do if you have fire or smoke damage:
- First and foremast, call a professional to ensure proper procedures and measurements are taken.
- Blow off, brush or vacuum loose soot particles from upholstery, drape and carpets.
- Cover carpeted traffic areas with towels or old linens to prevent additional soiling.
- Discard open food packages as it’s likely contaminated.
- If electrical service is off, clean out your freezer and refrigerator. Leave the doors propped open or place charcoal in the unit.
- Send clothing with heavy smoke damage to a qualified professional dry cleaner that specializes in smoke damage.
- Clean Formica and chrome fixtures in the kitchen and bathroom to prevent permanent tarnishing.
- Wipe residue from porcelain bath fixtures to prevent etching.
- Wipe the leaves of houseplants to remove smoke residue.
- Change the air filter on your furnace if it uses forced hot air.
- Tape cheesecloth over intake and outlet air registers to capture any loose soot in the air. This is even more effective if the cheesecloth is damp.
- If the outside temperature is above 60 degrees, air out the house to reduce smoke odor.
Important warnings on fire and smoke damage:
- Do not attempt to wash any papered or flat painted walls without consulting a professional cleaner. Incorrect cleaning procedures could compound the soot residue problem.
- Do not attempt to clean carpets or upholstered furniture, incorrect procedures could increase damage.
- Do not use electrical appliances that have been close to fire or water before having them checked. They could malfunction.
- Do not use ceiling fixtures if the ceiling is wet. A short circuit could result.
- Do not touch anything. Soot on your hands can permeate upholstery, walls, and woodwork, causing further damage.
- Do not eat food that has been exposed to fire or smoke.
- Do not wait to call for professional help.
The experts at ServiceMaster Restoration Services are equipped to respond to any emergency, minor or catastrophic, 24 hours a day. Being community based means we are close to local disaster sites when needed. When the unexpected happens, call us at (630) 241-1111.