TESTIMONIALS

What Customers Have Said

These reviews were written by customers and are quoted word for word, including their original spelling and punctuation. We have grouped them by the kind of job each person describes. All eight happen to be about water damage. Our fire, mold, biohazard and cleaning work is described on the service pages linked further down.

Storm water and flooding

Two customers wrote about water that came in during storms and flooding.

Incredible customer service. I had a major leak in my crawl space that leaked into the basement after a major thunderstorm. Adam and his crew were onsite within the hour with their equipment to dry out, disinfect, and restore the basement to prevent mold and water damage. They did an amazing job. Phenomenal customer service, honest and easy to work with. I highly recommend this team for any emergency services needed. 5 star experience.

Sam H

Service Master did an amazing job with our flood cleanup and water damage restoration. Fast response, professional team, and excellent results. They handled the water extraction, drying, and mold prevention quickly and efficiently. Highly recommend Service Master for emergency water damage cleanup and home restoration services!

Isaac Sajjad

Frozen pipes and appliance leaks

Two reviews describe water from inside the house: a frozen pipe and a failed dishwasher.

I had frozen pipes and servicemaster did an amazing job with the water mitigation and even a better job with the reconstruction. Amazing company and crew. Highly recommended.

N M

When my new dishwasher failed damaging the wood floors at my home in Lisle, I did not know what to do. ServiceMaster came to my home immediately. They assessed the situation and later prepared a detailed estimate and plan to mitigate the damage. They completed the work very quickly and well. I find the staff at ServiceMaster to be exceptionally professional. They have always been prompt in responding to my questions, and very good at explaining things and advising me. I would describe their service as rapid response, on time, clean, careful, professional and thorough. Here is one little story that shows the kind of work they do and the care they give: When my intellectually disabled daughter unknowingly unplugged some of the dehumidifiers and fans, I called ServiceMaster and they came immediately to fix things for us. I give them my highest review.

Martin Tracey

Water damage followed by repairs

These customers had both the cleanup and the rebuilding done.

ServiceMaster restoration in Lisle was excellent from start to finish. They responded quickly to my water damage and flooding issue, handled the cleanup efficiently, and kept me informed throughout the process. Their construction and repair work afterward was done with great care and turned out better than I expected. The whole experience was smooth and stress free. I definitely recommend the Lisle team for any restoration or water damage problems.

Jamsheed Ansari

ServiceMaster in Lisle did an amazing job with my water damage and flood cleanup, as well as the construction repairs afterward. They responded fast, communicated clearly, and handled everything professionally. The repairs came out perfect with high quality work and a stress free process. I highly recommend the Lisle location for any water damage or restoration needs.

Andrew Bykowski

I had an outstanding experience with ServiceMaster Restoration Services. Their team responded quickly when I needed help with water damage at my property and handled everything from cleanup to restoration with care and precision. The technicians were professional, respectful of my space, and kept me updated throughout the process. The final results exceeded my expectations — my home looked even better than before. Highly recommend them for any restoration or emergency service needs!

abdullah

Helping a family member

One customer wrote about flooded floors in his elderly mother's condo.

ServiceMaster was suggested my by insurance agent as a company that “everybody” seems to be happy with. With flooded floors in my elderly mother’s condo. Without all of the details, I can say they are efficient, professional, and effective. They moved all furniture and personal belongings as many times as it took to get dried out and all the finishes restored. Adam at the Lisle, Il location has it all together and made it a simple solution within a huge disaster for an 89 year old. There are barely words for how well it went. I will trust them fully if the cloud of disaster strikes us again.

James Huffman

What to Expect When You Work With Us

• A phone line that is open 24 hours a day, 7 days a week: (630) 241-1111
• IICRC-certified and trained technicians
• Work on homes and on commercial properties
• Help with your insurance claim. We work with your insurance company, though your policy decides what is covered.
• More than 20 years of experience in DuPage and Will County and nearby communities

For more about who we are, see About Us. To start a job, call or use our contact page. Each service has its own page: water damage, fire damage, mold remediation, biohazard cleanup and cleaning services.

How to Leave a Review

If we have worked with you, we would like to hear how it went, good or bad. Reviews help the next person decide, and they tell us what to keep doing and what to fix.

To leave a review on Google, follow Google's instructions:

1. Sign in to Google Maps.
2. Search for ServiceMaster Restoration Services in Lisle.
3. Scroll down on the business listing and select Write a review.
4. Choose a star rating and describe your experience.

Google notes that reviews are public, can't be posted anonymously, and can be edited after they are published.

Helpful details to include are the kind of damage you had, how communication went, how the work turned out, and anything you would want the next customer to know. Critical reviews are welcome too. If something went wrong, you can also call us at (630) 241-1111, but you never need to call before posting a review.

How to Read Reviews of Any Restoration Company

Reviews are one input, not the whole picture. The Federal Trade Commission suggests checking how recent reviews are, watching for a burst of reviews over a short period, looking at whether a reviewer has written other reviews, and considering the source of the information.

For contractors in particular, the Illinois Department of Insurance suggests checking a contractor's reputation with the Better Business Bureau or the Illinois Attorney General's Office. The Attorney General's home repair page lists warning signs, such as a contractor who demands full payment before finishing the job or refuses to provide proof of insurance. It is also fair to ask what training a crew holds. The IICRC, a non-profit, develops the industry's standards and certifies cleaning and restoration professionals.