Every second counts after a fire. ServiceMaster Restore delivers certified fire damage restoration across DuPage & Will County — available 24/7 to secure, clean, and fully rebuild your property to pre-loss condition.
Fire damage can feel devastating — leaving behind burned structures, thick smoke residue, and persistent odors. Our certified restoration specialists arrive fast to assess every affected area, secure your property, and launch cleanup immediately. Backed by 20+ years of hands-on experience in DuPage & Will County, we deploy proven restoration methods and professional-grade equipment to bring your home or business back to its original condition — safely and efficiently.

Our rapid-response team arrives at fire emergencies around the clock to secure your property, stop further loss, and start restoration right away.

We deploy professional-grade tools and cutting-edge technology to thoroughly extract soot, smoke residue, and harmful structural contaminants from your property.

Our specialists deep-clean walls, ceilings, furniture, and HVAC systems to fully eliminate toxic soot buildup and persistent smoke damage throughout your space.

We partner directly with your insurance company to streamline fire damage claims, cut through the paperwork, and ease your recovery process.
Fire damage can compromise the safety and integrity of your home — and even small, unnoticed effects can worsen over time. Ignoring early signs can lead to structural issues, lingering odors, and health risks. If you notice any of these warning signs, contact ServiceMaster Restore immediately for a free assessment.

Fire damage is more than charred material. It includes heat damage, smoke and soot residue, odor, water from hoses or sprinklers, and openings firefighters cut to vent the building. Restoration addresses each one in order: secure the property, dry it, clean residue, remove odor, then repair what heat destroyed. The work follows the ANSI/IICRC S700 standard.
This page is the starting point for every fire service we offer in DuPage and Will County. It explains what a fire actually leaves behind, how big the problem is nationally, what the industry standard covers, and where to go next for a home or a business.
Most of the damage in a typical fire is not where the flames were. It falls into four groups, and each one needs its own crew skills and equipment.
Charring, melted plastics, warped fixtures and weakened framing. Anything structural has to be evaluated before people work near it, and heavily burned materials are removed rather than cleaned.
Smoke carries fine particles and odor-causing compounds into every room the air reaches. That residue is handled through smoke and soot cleanup, and lingering smell through odor removal and air quality treatment.
Hose streams and sprinklers soak drywall, insulation, flooring and contents. That water mixes with soot, and USFA warns that the soot and dirty water left behind may contain things that could make you sick. Our page on water damage cleanup after firefighting covers drying.
The U.S. Fire Administration's After the Fire guide explains that firefighters may break windows, cut holes in the roof to release smoke, and open walls to make sure no fire is hiding inside. Those openings let in weather until they are closed with board-up and roof tarping and structural stabilization.
The National Fire Protection Association estimates that local fire departments responded to 1,388,000 fires in 2024, causing about $19 billion in direct property damage. Structure fires were only 34% of those fires but caused 83% of the property damage. On average, a fire department responded to a structure fire every 67 seconds.
Direct property damage from U.S. fires by type
Billions of dollars, national estimates, 2024 (residential is part of the structure total)
Source: National Fire Protection Association, Fire Loss in the United States (2024 data)
Homes carry most of that loss. NFPA estimates 351,000 residential structure fires in 2024, responsible for $11.7 billion in direct property damage.

House fires usually start in the kitchen, and smoke spreads through stairwells and ductwork to bedrooms and finished basements. Homeowners need help with safe re-entry, belongings, and insurance coverage for a place to stay. Our residential fire damage restoration page walks through those first days.

Commercial losses add tenants, inventory, business interruption and code compliance to the job. Smoke from one suite can reach neighbors through shared plenums and air systems. Commercial fire damage restoration covers restaurants, offices, retail and warehouses, and how to keep operating during the work.
ANSI/IICRC S700 is the Standard for Professional Fire and Smoke Damage Restoration. IICRC lists the current version as the First Edition, 2025, and says a consensus body has already begun revising it. In plain terms, the standard covers:
It is just as useful to know what S700 does not comprehensively address: reconstruction, wildfires, and chemical or industrial fires that pose environmental hazards, along with buildings and occupants with special requirements such as healthcare facilities or people with respiratory disease. The standard also tells restorers to watch for regulated hazardous materials in buildings and to follow local regulations when they are suspected.

Odor treatment before cleaning wastes money, because the residue keeps producing smell. Cleaning before drying can trap moisture and invite mold. Rebuilding before contents and ducts are clean puts new drywall in a dirty building. A written plan that follows the sequence below protects both the property and the insurance claim.
For costs and a deeper walk-through, read our guide to the fire and smoke damage restoration process and cost, and our explainer on types of smoke damage. If the loss involves an insurance claim, see insurance claim assistance; a contractor can document damage but cannot act as a public adjuster in Illinois.
We are based at 924 Ogden Ave in Lisle and serve all of DuPage and Will County, from established neighborhoods with older homes to newer subdivisions and commercial corridors. Town pages include fire damage restoration in Aurora, Hinsdale, Lombard and Lockport.
Our certified technicians have 20+ years of experience with residential and commercial fire losses and respond 24/7. Use our contact form or call (630) 241-1111 to start a fire damage assessment.
Fire damage usually means material burned, charred or weakened by heat, which is generally removed and rebuilt. Smoke damage is residue and odor deposited on surfaces, contents and air systems, often in rooms the fire never reached, and much of it can be cleaned. Most losses involve both, plus water from firefighting, so all three are assessed together.
The U.S. Fire Administration explains that firefighters ventilate a burning building to slow the fire's growth and clear dark smoke that makes it hard to see, and they may open walls to confirm no fire is hidden inside. Those openings need prompt board-up and tarping so rain, snow and intruders do not add to the loss.
ANSI/IICRC S700 is the Standard for Professional Fire and Smoke Damage Restoration. IICRC lists the current version as the First Edition, 2025. It covers assessing fire residues and odors in buildings, HVAC systems and contents, restoration cleaning and odor management, and documentation through a written restoration work plan. It does not comprehensively address reconstruction.
They overlap but are not the same. Restoration covers securing, drying, cleaning residue and removing odor, guided by the IICRC S700 standard. Repair, or reconstruction, rebuilds burned framing, drywall, roofing and finishes under local building codes and permits. Many projects need both, and the cleaning stage should finish before new materials go in.
Most of it. The National Fire Protection Association estimates that in 2024, structure fires were 34% of reported fires but caused 83% of direct property damage, about $15.3 billion of roughly $19 billion. Residential structure fires alone accounted for an estimated $11.7 billion.
Plain-English answers from our restoration team, fact-checked against IICRC, NFPA, EPA and insurance-industry sources.
The fire & smoke damage restoration process step by step, what it costs in 2026, how pros kill smoke odor, and why fires leave water damage.…
Smoke odor lingers because residue hides in walls, fabrics and ducts. Learn safe DIY steps, why sprays fail, and how pros use HEPA, fogging and ozone.
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What to do after a fire at your business in DuPage or Will County: safety release, board-up, insurance and business-interruption claims, and…
What starts most commercial fires? USFA and NFPA data on cooking, electrical, heating and arson, plus a prevention checklist for DuPage and Will…
We provide fire damage restoration across DuPage, Will, Kane & Cook County communities. Choose your city: